SME Digital Maturity Self-Assessment

Answer 10 quick questions to get your digital-maturity score and tailored next steps. Estimated time: 3–4 minutes.

Your Details

We’ll use this to share your results and recommended actions.

The 10 Questions

For each statement, choose the option that best describes your current state. Scale: 1 (Not at all) to 5 (Fully embedded).

Scale guide: 1 = Not at all · 2 = Limited/ad-hoc · 3 = Defined/consistent · 4 = Integrated/Measured · 5 = Fully embedded/Optimised

1) Digital Strategy & Leadership

We have a clear digital strategy aligned with overall business goals.

2) Technology Readiness & Use

Core digital tools (cloud, collaboration, e-commerce/online engagement) are used effectively in daily operations.

3) Data Management & Analytics

We collect, manage and analyse data to inform decisions and improvements.

4) Cybersecurity & Continuity

Cybersecurity, data protection and business continuity are well-managed and regularly tested.

5) Workforce Skills & Culture

People are trained, empowered and motivated to use digital tools; change is well supported.

6) Process Automation & Improvement

Key processes are digitised/automated (e.g., workflows, RPA, AI/analytics) and continuously improved.

7) Customer & Market Digital Engagement

We use digital channels (marketing, sales, service) effectively and learn from customer data/feedback loops.

8) Supplier/Partner Digital Integration

We collaborate digitally with suppliers/partners (shared platforms, digital ordering/logistics, secure data exchange).

9) Sustainability & Responsible Digital

We deliberately use digital to reduce waste/footprint and support circular or sustainable practices.

10) Readiness for Future Digital Growth

We are prepared to adopt emerging tech (AI, IoT, advanced analytics) in the next 1–3 years.

You’ll see your score instantly on this page.

Your Results

Recommended Improvements (next 60–90 days)

    Tips are tailored to your lowest-scoring areas. Want a full report by email? Submit the form on your site to store the results.